Support and knowledge
Build assistants that answer from your documentation, draft replies for staff, and hand off cases that need a person.
I build AI workflows for customer support, document processing, and internal operations, connected to the tools your team already uses.
Discuss your project
Build assistants that answer from your documentation, draft replies for staff, and hand off cases that need a person.
Extract information from documents, classify incoming requests, and send structured results to your existing systems.
Test on representative examples, define approval steps for sensitive actions, and track quality, latency, and model cost.
Start with a repeated workflow and a few real examples. We can define the expected output, identify where a person should review it, and test a pilot against that baseline.
Yes, where the tools provide an API, webhook, or suitable data export. I can review the integration points and the data the workflow needs.